Privacy Policy
You are requested to read this Privacy Policy before making any use of the Cheetah Couriers Ltd. website (hereinafter: “we” and/or ” the Company“), including the content and services offered therein, and in any part thereof ( the “Service“). Terms of Use Available athttps://www.chitadelivery.co.il/ Terms of Use (“Terms of Use“) govern and form an integral part of this Privacy Policy.

By using and/or accessing the Service, you warrant that you have read and accepted this Privacy Policy and that you agree that the Company will use your personal information that it receives in connection with the Service in accordance with this Privacy Policy. Please note that you are not required by law to provide this information, but if you do not provide it, you will not be able to benefit from the service. If you do not agree to all of the terms below, please do not make any use of the Service.

Please note that we may collect location/GPS data as part of the Service.

The Privacy Policy is drafted in the masculine form but addresses both men and women.

Contact Details
If you have any questions or suggestions regarding our Privacy Policy, please contact us:
Email: info@chita-il.com, or through the company’s website at www.chitadelivery.co.il.

• 1. Privacy Policy

The Company respects the privacy of users of the Service, and therefore we have detailed in this Privacy Policy the ways in which we intend to use your personal information that comes to us through and/or in connection with the Service.

• 2. Information Collection and Use
• 2.1. Enrollment Details

When registering for the Service, you will be asked to provide us with personal registration details, including: full name, telephone number, ID number, address, email address, credit card number, photocopy of your ID card, bank account number, and other information as required. While creating your account on the Service, you will be required to choose a password and username that will allow you to log in to your account. We may collect any information that is generated and/or uploaded to the Service, including service preferences and the location and details of the order. We intend to use this information for the following purposes: (1) personally identifying, (2) operating and supporting the Service, including completing and placing orders you place on the Service, and (3) contacting and sending mailings as set forth in Section 2.2. below, (4) personalizing the content of the Service we offer so that we can improve the Service, (5) analyzing data and statistics, and (6) complying with the law, investigating complaints, suspected fraud, or misconduct.

• 2.2. Payment Information

At the time of booking you will have the option to pay through third party services such as credit card companies (” Payment Company“). We do not collect or store credit data, all credit data is kept encrypted and secured by payment companies that meet the strictest standards, including PCI DSS standards. If you choose to allow the payment company to save your credit card data for future reservations, you can place additional orders from the service without re-entering your credit information.

• 2.3. Correspondence and mailing list

By registering for the Service, you authorize the Company to contact you regarding the Service and to send you e-mail messages and short message messages (SMS). We may retain correspondence and/or conversations between us and you for customer service, management, and service improvement purposes. The Company will be entitled to make any use of the information collected in the framework of your inquiries and correspondence with the Company. When using the Service, you will be able to subscribe to our mailing list, so that from time to time you will receive updates from us regarding new promotions, services and products, and other information that may be of interest to you. At any time, you may exit the mailing list and/or request the cessation of the sending of these mailings by sending an email to info@chita-il.com address. After submitting the removal request, the Company will stop sending you these mailings.

• 2.4. Information from third parties

We may receive information about you from third-party sources such as address, zip code, and address, and attach it to your registration information. We may use this information to correct our records, facilitate the provision of services, properly transmit messages, and investigate complaints, suspected fraud, or misconduct.

• 2.5. Service Usage Information

We collect information regarding the use of the Service and the execution of orders for the purpose of analyzing the use of the Service, for the purposes of analyzing statistical and aggregate information about your preferences and how to use the Service, including information about actions performed on the Service.

• 2.6. Technical Information and Communications Traffic

For routine maintenance, traffic data analysis, and service provisioning and improvement, we use log files that collect information such as Internet Protocol (IP) addresses, browser (IP) information, browsers, devices, cookies, Internet Service Providers (ISPs), referring pages/exit pages, platform types, versions, date/time stamps, number of clicks, and page location. We use this information to analyze trends, administer the Service, track user traffic incrementally, diagnose problems with our servers, and collect broad demographic information for aggregate usage. This information is not linked to other personally identifiable information by reasonable means. We also use a tracking utility that uses log files to analyze user movements, save IP addresses for aggregated statistical purposes, and analyze suspicions of illegal activity.

• 2.7. Location Data

In order to benefit from certain features of the services offered on the Site, the Site will refer to the location services of your device in order to sample its physical location. We may make any use of location data on an anonymous and aggregated basis, in a manner that does not allow us to link the information to you personally by reasonable means and/or identifiable use in order to operate and improve the service and tailor the service to you personally and/or to offer you advertisements and promotions.

• 2.8. Cookies and Web Beacons

Cookies are small pieces of information stored on your device that are related to information about you. We use traffic cookies that end when you close your browser, as well as persistent cookies stored on your device. The persistent cookies will not be deleted when the browser is closed, these cookies store information about the user’s network traffic and use of the service, including his preferences. Typically, your browser automatically accepts cookies, but some browsers have the option to block the use of cookies. If you prefer this and your browser supports this option, you can edit your browser or device options to block cookies in the future. We use cookies for a number of reasons. For example, cookies allow us to track the use of the Service by our users and learn how to improve the user experience. Cookies also allow us to operate the Service. If you choose to reject cookies, you may still be able to use the Service; However, your access to certain areas and services of the Service may be restricted.

We may also make use of our Web Beacons Service and Emails to collect the information set forth in this Privacy Policy. Web beacons, or “gifs”, are electronic images that allow us to send cookies, monitor your use of the Service, or receive an indication that an action has been taken in an e-mail correspondence on our behalf.

• 3. Information sharing
• 3.1. Transfer of Information to Third Parties

Although we make reasonable efforts to protect your privacy, we may disclose information about you as required by law and/or by government authorities; and/or to the extent that this is necessary for the purpose of protecting our important interest and/or as necessary for the provision of the Service, the control of the Service and payments in accordance with it, the clarification of charges and cancellation of orders, the prevention of fraud, suspicion or suspicion of violation of the Terms of Use, the commission of an offense and/or improper behavior, suspicion or suspicion of impersonation, fraud, improper or unlawful use of means of payment, distribution of spam, Violence and/or harm to us, our customers, our services and/or any third party. Without derogating from the above, we may transfer information about you to the credit/payment/clearing companies and/or similar companies upon their inquiry, tracking and payment control. Such information may include: first name, last name, telephone, e-mail, number of purchases and dates of purchase, date and time of delivery/transportation, technical information and communication traffic, and more.

• 3.2. Subcontractors and Service Providers

We may share your information with service providers and subcontractors who work with us and/or who provide certain services on our behalf in Israel and abroad, to the extent that this is necessary for the purpose of providing the service, improving it and developing additional services, making inquiries regarding payment, execution and cancellation of orders, as well as with related companies. We may also store information in cloud services whose servers are located outside of Israel. These companies may not share or use information that is not for us or for the purpose of operating the Service. In addition, we may employ third parties to help distribute surveys, advertising, and/or content. Finally, we occasionally share aggregated information with our service providers. This information does not contain personally identifiable information by reasonable means and is used for the purpose of analyzing usage patterns and statistics.

• 3.3. Mergers and acquisitions

We are entitled to transfer the information and transfer our rights and obligations in the event of a merger, organizational change, change of control of the company and/or the sale of most of its assets and/or services to any third party, provided that such third party enters into our shoes for all intents and purposes related to the provisions of this policy, with the necessary changes.

• 4. Information Security

We take reasonable steps as industry practice to help protect the personally identifiable information you provide to us. We also restrict access to personally identifiable information to employees who need the information to perform a specific job (e.g., customer service representatives). However, it should be taken into account that no means and/or service is absolutely safe, especially when the activity is online. If you have any questions about the security of your information, please send a message to the email address listed above.

• 5. Obtaining access to personally identifiable information

You may request legal access, update, or deletion of personally identifiable information that we have collected about you. To exercise this right, you must send an email to the following email address:info@chita-il.com with details that will allow us to verify your identity. If such information is deleted, you may not be able to use the Service.

• 6. Limitation of Liability

This service is made available to you as is (“AS IS”) and without warranty and/or warranty of any kind, whether express or implied and/or by virtue of law. The Company makes no promises and will not be liable, including, but not limited to, merchantability, infringement of rights and fitness for a particular purpose. The Company does not guarantee that the Service will be accessible without interruption or free of defects and malfunctions, or that the Service or the server on which the Service is located are free of viruses and/or any other harmful parties. The Company does not guarantee and/or make any representation regarding the use of the Service and/or the results of such use, including delivery and delivery times, and with regard to accuracy, truthfulness of the content, reliability and/or any other matter. You are solely responsible for taking all necessary and/or recommended precautions in your opinion to protect yourself from claims, damages, loss and/or danger that may occur as a result of and/or in connection with your use and/or reliance on the Service and/or any part thereof. You are hereby permitted to make any claim or claim in connection with the Service, its provision and/or non-supply.

In no event shall the Company and its affiliates including affiliates, officers, directors, employees, shareholders, agents, licensors, subcontractors and suppliers be liable to you and/or any other entity under any legal theory, whether for contractual, tort or otherwise, whether for direct, indirect, incidental and/or consequential damages including and without derogating from loss of profits, Loss of business opportunities, loss of income and/or profit, loss of pocket, damage to reputation, loss of information, special compensation, punitive and/or exemplary; arising out of and/or related in any way to the Service and/or the absence of the Service, including and without derogating from your use of it and/or your reliance on it and/or any part thereof and/or any malfunction, inaccuracy, omission, defect, security breach and/or any failure in the performance and provision of the Service by the Company, even if the Company was aware of the possibility that such damages would be caused. Without derogating from the generality of the aforesaid, the cumulative liability of the Company and/or the Company’s representatives for all damages arising from the Privacy Policy or in connection with the Service, will be limited to the sum of one hundred (100) New Shekels.

• 7. Changes to the Privacy Policy

We may change the Privacy Policy at any time. In the event of a change to our privacy practices, we will change this document so that you can know what information we collect, how we may use it, and to whom we may disclose it. We will notify you of any material changes to this Privacy Policy by posting a prominent notice on our Service. It is recommended that you review this Privacy Policy periodically for information on how we protect your information.

Last updated: 04.03.2025